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Why Understanding the Difference Between AI Agents and AI Assistants Matters

Why Understanding the Difference Between AI Agents and AI Assistants Matters

Mirko Peters - M365 Specialist's avatar
Mirko Peters - M365 Specialist
Jun 21, 2025
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Why Understanding the Difference Between AI Agents and AI Assistants Matters
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Imagine you are a movie star. You have an assistant who helps with your daily tasks. You also have an agent who finds new acting jobs for you. Picking the right ai is like choosing between them. The right ai can change how we work. It can help us get more done. For example, ai can help customer support agents answer 13.8% more requests each hour. It can…

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